Refund and Returns Policy
Overview
Depending on the project, Contentalot provides a refund if the goals are not met within the previously stated time frame. With projects in SEO, results vary and takes months to achieve. In communication with us, you will get an estimation of result and we always guarantee results.
Non-returnable items:
- Downloadable products
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- When parts of the project has been in use or will be kept on website etc.
Refunds
Refunds will be made only after we at Contentalot see that results will not be met due to negligance from any party within Contentalot. Refunds may also be made dependnig on communication with seller.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Exchanges
If purchased links are faulty during the project time Contentalot will exchange for similar value.
Need help?
Contact us at {email} for questions related to refunds and returns.